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Personal Story: “How I Handled Calls from Prospective Birth Mothers”

Personal Story: “How I Handled Calls from Prospective Birth Mothers”

How do you handle the most unusual phone call you’ll ever have — that first conversation with an expectant mother? Here’s what I did.

By Barbara Herel

Our advertising was placed, our adoption profile was ready to go, and it was only a matter of time before our 800-line started ringing with calls from expectant mothers. Yikes! Mercifully, I was prepared, thanks to the expertise of my adoption attorney, adoption consultant, and other adoptive parents. Here’s what I learned:

Get organized. I had a dedicated place where I took the calls, my desk. I kept a notebook and pen right by the phone, so I could jot down notes during the conversations, as well as any questions for my adoption attorney. I had her phone number displayed in case the expectant mother wanted it. I also set up a FedEx account so I could overnight our adoption profile book (I made 10 copies)…

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Personal Story: “How I Handled Calls from Prospective Birth Mothers” Reviewed by on . How do you handle the most unusual phone call you’ll ever have — that first conversation with an expectant mother? Here’s what I did. By Barbara Herel [divide s How do you handle the most unusual phone call you’ll ever have — that first conversation with an expectant mother? Here’s what I did. By Barbara Herel [divide s Rating: 0
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